P A Y M E N T
Old North Clothing accepts the following forms of payment:
- American Express
S I Z I N G
|Size||Denim||US||UK||AU||FR||IT||JP||DK||CN (Tops)||CN (Bottoms)|
Women’s Shoe Size
Men’s Shoe Size
Men’s Shirting & Sweaters
Men's Outerwear, Suits & Blazers
Please note: this size chart is a general guide to compare various size scales. As some sizing and cuts may vary per brand, please contact firstname.lastname@example.org with specific sizing questions.
SHIPPING, RETURN, & EXCHANGE
If you have any questions prior to purchasing an item please email us at email@example.com.
O N L I N E R E T U R N P O L I C Y
We will gladly issue store credit for any returned item, or exchange it for another. We are unable to issue refunds.
All sale items, swimwear, intimates, and apothecary items are final sale.
All merchandise must be returned unworn, unwashed, and in its original condition with all tags intact. We reserve the right to deny store credit for returns or exchanges that do not meet our policy requirements.
Your return will be processed as soon as possible, but allow up to 7 days for your refund to be processed. Please note that how soon this will be reflected in your transaction history varies depending on your financial institution.
E X C H A N G E S
Exchanges are offered for full price items and are dependent on availability.
Please reach out to us at firstname.lastname@example.org about your exchange.
Exchanges must be postmarked within 14 days of the original shipping date. Buyer is responsible for any return shipping costs. Please insure and track all shipments as we are not liable for missing packages.
Upon receipt of the merchandise, the new item will be shipped upon availability, or store credit will be emailed.
Please mail exchanges and store credit returns to:
Old North Clothing
15 W Walnut St
Asheville, NC 28801
S H I P P I N G P O L I C Y
We manually process each order, as received, Monday through Friday, in our store in Asheville, NC. Orders will go out within 2 business days of purchase and you will receive a confirmation email followed by a shipping confirmation with tracking number attached.